When can I expect to receive my first draft?
Turnaround times can vary based on your plan, the clarity of your brief and the complexity of the request/revision. You can always ask your account manager for an ETA. When you send a design request, your account manager makes sure everything they need to start designing is in there (fonts, colours, copy, images, inspiration). If anything is missing, they'll reply and ask for more information. Otherwise, your designer gets working on it right away. Check this page for more detailed information o
Turnaround times can vary based on your plan, the clarity of your brief, and the complexity of the request/revision. You can always ask your account manager for an ETA.
When you send a design request, your account manager makes sure everything they need to start designing is in there (fonts, colours, copy, images, inspiration). If anything is missing, they'll reply and ask for more information. Otherwise, your designer gets to work on it right away.
Check this page for more detailed information on all plans.
